We pinpoint employees and stores that excel in
customer service and define weak areas in which management can
train employees to improve. We also can evaluate your competitors'
customer service and sales techniques and make comparisons on
price, selection and advertising methods.
We help ensure your employees are following legal
and regulatory requirements and/or company policies. See our case
study for more details.
We test accuracy, ease of use, functionality and taste of products
ranging from software programs , toys, household and office products,
and food products. We also recruit testers to meet specific demographics.